Importance of physiotherapy post-delivery

During and post the birth of a child, a woman goes through a lot of changes both physically as well as emotionally. To help keep the physical health in check, it is important to be aware of the following:

To help alleviate issues in the future and to reverse some of the pregnancy related changes, dietary changes and exercises should be incorporated into every woman’s routine after the birth of the child.

Lower abdomen and Pelvic floor strengthening exercises :
  • Focus should be given to this during and post pregnancy.
  • This involves basic exercises such as squats or kegel exercises that needs to be done to strengthen the pelvic floor muscles.
  • These exercises can be initiated 2-5 days post delivery of a child. A doctor’s or physiotherapist’s recommendation should be followed before commencing.
  • In case of any pain or discomfort, exercises should be discontinued and expert opinion should be sought after.
  • These exercises help in controlling and strengthening your bladder and improves bowel control.
  • Basic exercises involves squeezing and relaxing of pelvic and abdominal muscles and continuing this for a short period.
  • Pelvic tilts and abdominal bracing can help in toning and strengthening these muscles.
Back muscles strengthening:
  • New mothers are prone to backache and injury and these exercises help prevent them.
  • Maintaining good posture, avoiding heavy object lifting, using chairs with good back support and avoiding prolonged bending or stretching can help avoid these issues.
Good eating habits:
  • Incorporating fibre rich foods into your meals.
  • Drinking adequate water everyday.

To get a better insight into good habits and proper exercises, it would be best to connect with a physiotherapist.

You can now find and teleconsult a physiotherapist on the Curie connect app!

Contact: https://curie.health , +91-8778826667 for more info.

Effects of the pandemic on the mental health of children and adolescents.

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The extended lockdowns and stay at home restrictions put in place to curb the widespread dissemination of the corona virus has tested our mental health thresholds to the maximum.

Children and adolescents are facing a major brunt of these stresses due to the disruption of regular, quotidian activities involving school visits, extra curricular activities and limited interaction with peers coupled with online classes, prolonged periods indoors and limited social and emotional stimulation. So, how exactly does this affect them ??

  • Psychological stress symptoms such as low mood, irritability, anxiety or depression.
  • Lack of vigour to partake in daily activities or conversations.
  • Lack of social controls such as teachers, peers or other outside influences on a child’s psychosocial equilibrium.
  • Added pressures and lack of motivation due to sudden and unprecedented changes such as introduction of online classes and cessation of play time, outdoor activities.
  • Risk of untoward or inappropriate usage of online resources. Global estimates show a 30% increase in exploitation of children for pornography and exploration of such sites by younger children who have free, unrestricted or unsupervised access to the internet.
  • Increased risk of self harm or suicidal thoughts or tendencies. Global estimates show an average of 35% increase in suicide rates or self harm across all age groups.
  • Increased risk of child physical or mental abuse. This mainly pertains to those children who have abusive parents, witness domestic violence, live with a caretaker or come from lower socio-economic backgrounds.
online teleconsult

So how can a parent support and help a child navigate through this challenging phase?

  • Talk to your children openly about the pandemic in a way they can easily process it.
  • Explain the advantages derived from this time. This can include points such as increased time with family, opportunity to unwind and relax from mundane routines, time to learn new activities or discover new passions, etc.
  • Spend quality time talking, interacting and engaging with your children.
  • Find activities such as exercising or family games that you can all partake in.
  • Create a conducive environment at home for a peaceful and happy mental status of your children.
  • Avoid excessive nagging or discouragement of your children.
  • Give your children a chance to open up their feelings or emotions to you.
  • Create an opportunity for your child to understand and get a positive approach towards usage of technology in the betterment of education and communication with friends and family.
  • Encourage your child to utilise this opportunity to focus on self-development and stay away from negative influences such as bullies at school.
  • Instil in your child the need to focus on spirituality and self-love.
  • Prevent your own stresses at work or involving finances to overshadow your child’s need for happiness.
  • If you have a child at high risk (with previous mental health concerns or physical disabilities), stay in touch with a psychologist and paediatrician through teleconsultation services like Curie Health.
  • Identify vulnerable behaviour and address it immediately.
  • Help children or families around you that may be struggling to cope. This will also help mould your children to be magnanimous and humanitarian on the long run.
online teleconsult

This challenging time could turn out to be the best time for your child’s emotional growth and maturation if he/she receives the optimum level of support and understanding from parents. Therefore, it emerges as a solemn responsibility of each parent to render an unwavering commitment and support to children, in order to induce a favourable outcome at these testing times.

To teleconsult a paediatrician or psychologist, download the free Curie care app from your google playstore.

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If you are a mental health practitioner or a pediatrician, sign up with the free Curie connect app to offer your services online!

For more details, visit https://curie.health or +91-8778826667.

Effects of the pandemic on the healthcare system and how Curie can cushion the impact..

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The corona virus pandemic has engulfed most part of this year- 2020! As the effects of this global catastrophe on all domains become more and more evident with time, it is rather wise to be a step ahead and preempt the various ill effects it may have on our business and take effective precautions to dampen these.

So how has this pandemic affected healthcare and our clinical practices??

  • A study by Commonwealth fund estimates an average of 50% decline in the outpatient visits currently as compared to the pre-pandemic statistics.
  • A Hearing review study shows that almost 66% of hospitals and healthcare professionals owning private practices have applied for a loan or have sought alternative funding sources during this pandemic.
  • A KFF analysis shows that there has been a demand reduction of over 60% in Dentistry, 45% for general physicians, 40% in hospitals, 39% in home healthcare and nursing services, 32% in medical laboratory services and 5% in pharmacies!
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Current demand for various healthcare specialisations if average demand pre-pandemic is kept as 100% (for easy reference) for each of these specialisations.

The crux of the above statistics is that ‘Healthcare professionals and services that are not directly related to the management of the pandemic are in a dull phase, witnessing losses worth billions.’

So how can Curie help your clinical practice during these unprecedented times??

  • Curie helps you to increase your clientele through personalised business consultations, marketing and business development strategies.
  • Retaining your existing patients and improving business generated by their referrals through proven methodologies.
  • Identify areas of revenue leakage and help to stem these.
  • Teleconsultation services to ensure more patients can assess your services and existing ones stay connected.
  • Business intelligence, analytics and improvement by trained professionals.
  • Seamless touch and voice based practice management software that is far different than that of the competitors.
  • Innovative ideas to connect with old and new patients and improve their trust on your practice.
  • Strongly connected network with key service providers, peers and clients.

Over 400 healthcare professionals have benefitted by Curie!

clinic revenue

To know more about Curie, download the FREE Curie app from your android playstore : https://play.google.com/store/apps/details?id=ellora.systems.curie.doctor

Visit https://curie.health or call +91-8778826667 to know more!

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Telemedicine benefits and services

How telemedicine benefits healthcare

How telemedicine benefits healthcare?

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Telemedicine benefits healthcare

Telemedicine is useful for providers, patients, and the whole practice. These telemedicine benefits points to clarify the increasing popularity of the methodology. 

The impact of telemedicine 

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Technology has been changing the practice of medicine for quite a long time. Digitized clinical records, present-day practice the management systems, online payer portals, and so forth all permit doctors to work all the more proficiently with fewer opportunities for the mistake.

Telemedicine is another technology that is ready to make practices increasingly profitable, improve patient outcomes, and give providers exceptional adaptability. Leading a few visits remotely utilizing telemedicine technology has huge upside potential for practices. 

Here are a few of the telemedicine benefits healthcare 

telemedicine benefits and services

Increased revenue 

Video visits are more proficient than in-person ones. This implies every provider can see more patients during a similar timeframe. At the point when the service is offered to patients with safety net providers that will repay for telemedicine, practices can appreciate revenue development without the need to add providers, office staff, or office space. 

Scheduling flexibility 

Modern telemedicine technology can be utilized virtually anywhere, at any time. This gives practices the choice to offer increased hours or even end of the week operations without requiring the physical office to be staffed. 

Improved patient health outcomes 

Patients are bound to agree to proposals for follow-up appointments if those suggestions can be directed through video. Video visits are additionally a powerful method to expand patient engagement in way of life practice, prescription monitoring, and the service of chronic conditions. Surveys show that patients feel as fulfilled, or significantly increasingly happy with telemedicine visits. 

Improved work/life balance 

Telemedicine gives providers the alternative to work from home part of the time or to see patients outside of customary available time. Indeed, numerous providers find that telehealth technology causes them to keep up a more advantageous work/life balance. For instance, it is regular for clinical providers to report being hesitant to take a vacation or travel on business. Telemedicine benefits and services reduce this nervousness in because a video visit can be led from anyplace. Providers who use it can go a long way from home, sure that they can at present give patient care if necessary. 

Protection from competition 

The present patients have numerous alternatives close to a traditional doctor’s practice for care. Retail walk-in clinics and remain solitary urgent care operations are helpful ways for patients to get on-demand in-person care. Also, the number of organizations offering online video visits keeps on developing. These avenues are cost-effective and painless for patients. Adding telehealth to traditional practices is one approach to ensure against this sort of competition. 

More joyful employees 

Notwithstanding the telemedicine benefits healthcare providers, there are benefits points for office staff also. Video visits make everybody progressively proficient by evacuating the managerial overhead of in-person visits. Office staff acknowledges less waiting room crowding and more joyful clients. Telemedicine likewise reduces their presentation to disease. Furthermore, improved practice gainfulness benefits all workers. 

Fewer no-shows and last-minute cancellations 

No-shows and a minute ago cancellations are big profit drains and time wasters for clinical practices. This frustration can be moderated with the assistance of telemedicine by taking out huge numbers of the variables that cause them. Transportation issues should be busy working, and the absence of access to child care doesn’t make a difference for a video visit. Some in-person visits can even be changed to remote ones if something comes up at last that keeps the patient from making it to the workplace. 

Repayment for follow-ups 

Another way that telemedicine benefits healthcare  revenue growth is by turning something that providers frequently accomplish with the expectation of free today into a revenue stream. Most payers don’t repay for phone just follow-up visits, similar to those led to survey test outcomes or monitor the advancement of a case. Nonetheless, utilizing telemedicine technology to include a video segment regularly makes them reimbursable. 

As this rundown shows, telemedicine is useful for providers, patients, and the whole practice. These favourable circumstances clarify the increasing telemedicine benefits healthcare and why providers, officials, back up plans, and clients are all ready.

Curie telemedicine services

how telemedicine benefits healthcare

Curie helps you increase your clinic’s patient base and improve clinic revenue by ensuring complete digitalization and a smooth transition.

Contact https://curie.heath or +91-8778826667 to get a free demo or trial of our clinic software and telemedicine services. 

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Negligible returns from your clinic’s marketing strategies? Ask Curie..

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Most clinic owners spend hefty sums of money to pay third parties to carry out various marketing strategies to improve their business. However, many a times, the amount spent on these and the returns they produce fail to add up. So where exactly is the problem?

Majority of these third party companies do not focus on the need to individualise or personalise any strategy executed. They rather juxtapose a common strategy that worked for xyz client on all the clients and these evidently do not always yield positive results.

How exactly can one tackle this issue? Contrary to the popular belief that ‘One strategy fits all’, a different approach should be charted out based on the market research and data analytics of each clinical practice. This is definitely more time-consuming and involves higher monetary resources. However, the resulting success or returns are well worth the initial efforts that are put in.

Curie helps to increase your marketing strategy returns by:

• Offline and online marketing strategies that are tailor made for each clinical practice

• Complete data analysis to determine the most successful areas of business development

• Listing of clinical practices on Curie’s online map

• SEO optimisation and enhanced visibility on online sources

• Devising approaches to improve patient retention

• Focusing on increasing new patient walk ins and referrals

• Complete digitalisation of the clinic and clinical processes, setting the clinic apart from its competitors

• Periodic evaluation of the existing strategies and reforming them according to current market needs

• Building a rapport with old and new clients by SMSs or push notifications

clinical revenue

Doctors and health professionals with Curie have seen the following outcomes

• More time to focus on clinical aspects as Curie takes care of operations and marketing

• Improved patient satisfaction and retention

• Increased trust levels among patients/clients and more referrals

• Significant improvement in revenue and patient statistics.

These are some services that make Curie unique and our highly efficient team works around the clock to help you propel your business to the next level.

To know more about how to improve your marketing returns and sign up with us, contact us at https://curie.health/ or call +91-8778826667.

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Telemedicine benefits and services

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What is Telemedicine?

Telemedicine permits health care professionals to evaluate, diagnose, and treat patients at a distance utilizing telecommunications technology. The methodology has experienced a striking promotion in the most recent decade and it is turning into an increasingly significant piece of the American health care system. 

Telemedicine versus Telehealth

Although the terms telemedicine and telehealth are regularly utilized reciprocally, there is a distinction between the two. 

The term telehealth incorporates a broad range of technologies and services to give patient care and improve the health care delivery system in public. Telehealth is not the same as telemedicine because it refers to a broader scope of remote health care services than telemedicine. While telemedicine refers specifically to remote clinical services, telehealth can refer to remote non-clinical services, for example, training, administrative meetings, and continuing medical education, in addition to clinical services. As indicated by the World Health Organization, telehealth incorporates, “Observation, health promotion, and public health functions.” 

Telemedicine includes the utilization of electronic communications and software to offer clinical types of assistance to patients without an in-person visit. Telemedicine technology is frequently utilized for follow-up visits, the executives of constant conditions, medicine management, specialist consultation, and a host of other clinical services that can be given remotely utilizing secure video and audio associations. 

Telemedicine Benefits

Utilizing telemedicine as an option to in-person visits has a host of advantages for patients and providers the same. 

Patients appreciate telemedicine

  • Less time away from work
  • No travel costs or time
  • Less interference with the kid or eldercare responsibilities
  • Privacy
  • No exposure to other possibly infectious patients 

Providers appreciate telemedicine

  • Increased income
  • Improved office proficiency
  • An answer to the danger of retail health clinics and on-line just providers 
  •  Better patient follow-through and improved health results 
  • Fewer missed appointments and cancellations 
  • Private payer repayment 

Telemedicine Applications

There are a few limitations to how telemedicine can be applied. Here are a few instances of how it is being utilized today. 

  • Follow-up visits
  • Remote chronic disease management 
  • Remote post-hospitalization care
  • Preventative care support 
  • School-based telehealth 
  • Assisted living focus support  

Top Telemedicine Medical Specialties

Telemedicine is utilized in a wide range of clinical fields, all through ambulatory and medical clinic settings. Pretty much every clinical field has some utilization for consulting a patient or another specialist remotely. Due to deficiencies of care, constrained access to authorities in certain regions, and remote areas of patients, telemedicine is fantastically helpful to any healthcare provider attempting to extend access to quality patient care. 

Some clinical strength was early adopters of telemedicine and has pushed the promotion of appointments specifically for their specialties. Subsequently, there are a few key specialty telemedicine specialties. Here are probably the most famous telemedicine appointments specialties: 

  • Teledentistry
  • Teleradiology
  • Telepsychiatry 
  • Teledermatology
  • Teleophthalmology
  • Telenephrology
  • Teleobstetrics
  • Teleoncology
  • Telepathology
  • Telerehabilitation

What are the types of telemedicine services?

What Telemedicine Software Solutions are accessible?

There are various levels with regards to giving telemedicine software appointments. 

  • Video Call
  • Waiting Room (triage)
  • Virtual Clinic
  • With EMR
  • With Billing Solution

Telemedicine FAQs

How basic is telemedicine? 

Telemedicine is a significant and rapidly developing segment of healthcare delivery in the United States. There are presently around 200 telemedicine systems, with 3,500 help destinations in the US. In 2011 alone the Veterans Health Administration conveyed more than 300,000 remote consultations utilizing telemedicine. The greater part of all U.S. emergency clinics currently utilizes some type of telemedicine. 

Is telemedicine safe? 

Yes. At the point when utilized under the correct conditions and for fitting cases, telemedicine has been demonstrated to be as safe and powerful as in-person care. Few out of every odd condition is helpful for treatment through video visits, so providers must utilize trustworthiness when utilizing this channel for healthcare delivery. 

Does Medicare or Medicaid pay for telemedicine? 

For Medicare patients, the national telehealth strategy sets numerous limitations on the persistent area; services gave over telemedicine, and offices at which patients get these services. In any case, the Medicare Chronic Care Management Program is a national strategy that sets no such limitations on rehearsing telemedicine. 

Medicaid repayment shifts from state to state, bringing about a patchwork of various appointments and repayment necessities. 

How difficult is telemedicine technology to utilize? 

To be compelling, telemedicine technologies must be anything but difficult to use for both patients and providers. The best appointments are simple for clinical workplaces to set up and send and as simple for patients as the mobile device applications they utilize each day.

Curie Telemedicine Services

Visit https://curie.health/ or call +91-87788 26667 to know more about how your clinic/hospital can set up an online doctor consultation platform within minutes. Curie has a very user-friendly platform that allows you to contact a healthcare provider via text, audio, or video with just the use of your phone or tab. Telemedicine is just a click away!

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Why and how should you register your clinical practice with Curie..?

Many healthcare professionals are curious about how Curie could impact your practice. Why don’t you sign up with us and see for yourself? We have a free trial period and you’ll be able to witness the vast specs of Curie and some of the advantages you could have if you subscribe to it on the long run.

So how exactly do you register your practice with us? We believe in a user friendly software that can be easily understood and used by anyone from anywhere. Therefore, registering with us to begin your journey with Curie is also a very simple process.

1. Log on to https://curie.health and register your clinic details.

2. Download the Curie Connect app from your google playstore.

3. Once your clinic details are provided, Curie provides you with a code that is unique for your clinic.

4. Share this code with your patients and social circle and allow them to connect with you on the Curie app.

5. Begin teleconsultations on the app, allow patients to find you and book appointments and easily view a patient’s medical records.

The Curie software also helps you to:

• Manage your clinical operations and view your practice related records from anywhere, including the comforts of your home.

• Store all patient details and records on a secure cloud based platform.

• Schedule physical or tele consultations with your patients.

• Allow existing and new patients to book appointments with you on the app.

• Allows text conversations with your patients and audio/video appointments.

• Maintain communication with all your patients by scheduling pop-up notifications and alerts regarding upcoming appointments, health insights and advices, offers and promotions, etc.

• Maintain inventory of your supplies and contact distributors easily.

• Business analytics and inputs to improve your business.

• Digitalised consent forms and feedback.

• Improved visibility of your practice on online sources.

• Offline and online marketing services and strategies.

• Constant customer support for any doubts or queries.

Overall, Curie aims to help all healthcare professionals have better and smoother clinical operations and provide a platform for wider patient reach.

Contact us at https://curie/health or +91-8778826667 to start your Curie journey today!

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ARE YOU A DOCTOR WHO IS UNCONVINCED ABOUT THE ADVANTAGES OF DIGITALISING YOUR CLINICAL PRACTICE?

HERE IS WHY YOU NEED TO RE-THINK…

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The 2020 pandemic has revolutionized many industries and sectors and their ways of operating. However, one domain that has remained untouched in terms of ‘Demand’ is healthcare. There is still an undeniably huge demand for healthcare services across the globe. However, with the current restrictions and precautions to avoid unnecessary outings and hospital visits, healthcare providers are faced with a question of paramount importance, ‘HOW TO MAXIMISE REACH OF MY CLINIC’S SERVICES WITH THE RESOURCES I HAVE IN HAND?’

According to the health economic times, 

Indian telehealthcare is set to cross the 280 $ billion by the end of 2020, marking it as one of the most significant growths ever witnessed. 

This includes the cloud computing healthcare market which involves the cloud-based storage of patient data and medical records, making it easily available to any specialist in any corner of the world in a matter of seconds.

Currently, a lot of published statistics prove that digitalization and telemedicine are the future of clinical sustainability. According to Science Daily, 

In the United States, a single medical university hospital in New York witnessed a 683% increase in teleconsultation calls within two weeks. 

This goes to show the increased demand during these unprecedented times.

Furthermore, the massive advantages of owning a clinic management software can be summarised as;

  • Saves time: Patient registration, medical records management, day-to-day management of patient operation, etc., can be done in a click.
  • Improve retention of old patients
  • Improve the new patient base
  • Improve the clinic’s profitability and revenue
  • Keeping tabs of clinic operation and inventory from anywhere in the world.
  • Business analytics to identify areas of business improvement.
  • Online payment options and third-party ties
  • Online storage of patient data with quick access and sharing options.
  • Move all operations online and go paperless.
  • Better quality of services and better coordination between specialists to provide care.
  • Increase communication with patients and improve patient satisfaction.
  • Assure the accuracy of recorded and stored medical data.
  • Improve the efficiency of service outcomes.

Curie helps you increase your clinic’s patient base and improve clinic revenue by ensuring complete digitalization and a smooth transition.

doctor clinic management software

Contact https://curie.heath or +91-8778826667 to get a free demo or trial of our clinic software and telemedicine services.  

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Importance of periodic Master Health Check-Ups after 25 years of age..

Health is universally and most commonly defined as ‘A state of complete physical, mental and social well-being and not merely the absence of a disease or infirmity’. What this implies in a broader view is also that- ‘Prevention is better than cure’.

With increasing awareness of diseases and illness and more consciousness about health, most of us aim to lead a healthy life. This term of being ‘Healthy’ is not always purely subjective. It also requires an ‘Objective’ approach where facts and figures are taken into consideration. So what exactly are these facts and figures?

Clinic Management Software

Without any medical investigations or tests, someone who is ‘Feeling’ completely healthy might not be so. This is where periodic health check-ups can be underscored. These check-ups constitute of the following:

  • Routine physical examination: BMI estimation, pulse rate, body temperature, etc.
  • Basic blood and urine investigations: To determine any anemia, blood cell-related issues, early indicator of kidney ailments, systemic or metabolic diseases, etc.
  • Estimation of blood glucose levels: To determine if you are diabetic or a pre-diabetic. It is important to note here that someone who has a diagnosis as being a pre-diabetic can easily reverse this by lifestyle changes and avoid becoming a diabetic, needing medication.
  • Estimation of blood pressure: High blood pressure is a major indicator of potential stress levels, predicting heart or kidney-related issues, neurological issues such as stroke, and a lot of other minor and major ailments.
  • Chest X-Ray- To notice any infections, cancer, chronic conditions, smoking effects, changes in the heart, etc.
  • Kidney function tests
  • ECG, Echo to determine cardiac activity and health
  • Lipid profile: To determine cholesterol levels
  • Ultrasound abdomen: To study organs in the abdomen such as the liver, pancreas, spleen, and kidneys.
  • Add-ons or additional tests depending on individual preferences or doctor suggestions.
  • General medicine consultation along with any specialist consultation depending on need.
Telemedicine

These are some of the basic things to expect in a routine medical check-up. It might take up to 8 hours to finish all of these but it has a lot of benefits to offer. The most important benefits include:

  • Identification of any upper ranges in the normal test reports and advising basic lifestyle changes to correct these.
  • Prevent any future diseases or ailments by staying connected to health professionals and constantly monitoring your body.
  • Early detection of any major disease or illness can help to avoid progression and enable quicker response and smoother recovery.
  • Medical queries or doubts can be cleared regularly.
  • Assessment of possible mental health issues including depression or anxiety.

Early detection of life-threatening diseases can save more 100 million lives every year, around the world.

WHO

The other benefits of early detection potentially include:

  • Healthier lifestyle changes
  • Lower treatment costs
  • Lower duration of treatment
  • Better chances of recovery.
  • Better treatment outcomes.
  • Better coping with a diagnosis.
This pandemic has given us all a fresh new perspective and portrays more strongly the vital role of ‘Health’. As countries and its people recover from this virus, it is important for all of us to constantly take care of ourselves and our health. If you are above 25 years of age, it might be the right age for you to take the onus of your health and consult a doctor regarding a health check-up. For those who have already had one or more check-ups, it is mandatory to periodically repeat these at intervals suggested by your doctor.

As we all take measures to reduce exposure to the corona virus, most consultations have become digital. This would be the right time for you to download the Curie app and find a doctor online.

online doctor software

Visit https://curie.health or call +91-9887726668.     

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How to avoid revenue losses in your clinical practice during this pandemic?

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Medical professionals right now might be looking at a lot of advertisements and online promotions of software, teleconsultation platforms. Many among this would just brush it off thinking it is ‘Just another Product’ and would be skeptical to waste money on this. However, there are a few very evident and imminent drawbacks that arise due to the failure to upgrade your clinical practice by embracing digitalization.

Clinical Management Software
Combined Loss due to failure in adapting to the increasing demand for teleconsultations.

Additional costs of physical visits

Almost $10 billion of additional expenses are incurred in India due to the failure of transforming at least 40% of the medical consultations online.

McKinsey Global in [2019]

Compared to countries like the USA and the UK where over 50% of medical professionals and institutions offer teleconsultation services, less than 10% in India have made this move.

This being said, medical professionals will be able to save the costs associated with a plethora of resources that will have to be used when a patient visits the clinic in person.

Clinical Management Software
Image Copyrights: Global Marketing Insights

Losing Clients to competitors

In the present situation, any service user or patient who requires consultation or medical service will only choose the most ‘Convenient’ option. 

With rising hesitation of people to venture out unnecessarily and risk the chance of infection, more than 60% of patients are opting to get online consultation from home or choose a medical professional who is ‘Nearby’ so that reviews and follow-ups can also be easier.

All this could mean that your chances of getting a new patient or retaining an existing patient become more and more challenging. Initially, as one or two patients start moving to other practices, it might not affect the overall revenue or brand name of your practice. However, over some time, as the attrition rate increases, these losses would be more obvious.

Limited practice hours- limited income trajectory

When opting to consult in a clinic or hospital solely, one can allocate only a specified time for consultations and visits. This time restriction is no more present when patients can reach you online.

Therefore, in your hours off regular work, even if you manage to consult merely 2-3 patients, the average income earned in addition to other benefits such as forming new patient relationships, strengthening trust and bonds with existing patients and availability to a wider network of clientele, far outweigh the possible costs and efforts involved to set up a teleconsultation platform.

Reduced optimization of patient engagement

Taking up teleconsultations can reduce or fill gaps in your physical appointment, make way for genuine, more essential physical visits, and shifting the consultations and reviews online and lesser waiting times or delays for those having physical visits.

Estimates show that between 5-7% of patients miss an appointment due to a variety of reasons. The most common reason includes logistic issues due to unplanned circumstances. An option to tel consult will, therefore, bring these statistics down from 5-7% to less than 1%.

Revenue leakage due to free consultations for existing or new patients

Many times, a patient would just call or message to clear a doubt or query which is important enough to be charged if the same was done on a physical visit. Therefore, such unaccounted consultations over phone or text can be charged for by using the same phone-based official teleconsulting platform.

Overall, the losses incurred from not having a teleconsultation is far higher than the minuscule amount invested to set it up.

At present, Curie offers an app-based telemedicine platform for just Rs.6000* per year. The ‘Pain of loss’ by not subscribing or availing such an offer and saving/making lakhs of income could be very significant once you read this post entirely.  

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Call +91-8778826667 or visit https/curie.health for more a FREE demo or trial.

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